Harish Rao is the founder and CEO of Interpersonal Frequency (I.F.). I.F. empowers government and civic organizations to be relevant, accountable, responsive, and engaging to their communities through the use of data-driven technology and award winning websites.
COVID-19 is affecting the usage and performance of municipal websites across the nation at extraordinary rates. Join I.F. founder Harish Rao for a dynamic presentation of I.F. 's Voice of Citizen® data compiled from over 14 million people living in America. The analytics show significant trends in how users interact with municipal websites and how their needs and patterns of use are changing because of the ongoing COVID-19 crisis.
In this session, you will learn how the momentous shifts that have affected our nation in the past few weeks are manifesting online and transforming municipal digital infrastructure (and exposing unacceptable gaps in American digital infrastructure). You’ll get actionable intelligence and hear how I.F. is supporting municipalities face evolving challenges, and building solutions to meet the needs and demands of users.