“But, that’s not what you estimated.”... “We told you we wanted this, not that!”.... “We need to ask senior management’s senior management.”.... “Do you really think that’s best practice?”...”We wanted a partner, not a vendor!”
So, your project has gone off the rails and you have an unhappy client. Now what?! We’ve all been there. Whether you’re stepping into an existing project, or cultivating a relationship with a new client, the risk of personality clashes, lack of trust or budget constraints is always looming. Rather than seeing a strained relationship as a “problem project” in your portfolio, what if you could step back and see it as an opportunity?
Join us as we explore how to identify critical, solution-based steps to help turn these sour relationships into long-lasting, profitable partnerships for you, your team and your company. We will share examples in how to identify and transform challenging projects and relationships into successful, exciting and enjoyable ones!