The key to any strong client relationship is setting clear expectations from the start. For example, you can expect to be able to answer the following questions by the end of this session:
1. Why is setting client expectations so imperative?
2. What strategies should I use to set client expectations?
3. How can I apply what I’ve learned today to my current client projects?
By keeping communication channels open and honest, you can ensure that you and your project are set up for success.