Have you ever wanted to give feedback to a coworker or manager and were afraid of what their reaction would be? Have you ever had a project that was going off the rails and you were worried about how the client would react?
We've all been there. No one likes having a difficult conversation, but there are ways to successfully communicate your thoughts without the other party getting defensive or upset.
During this presentation, we'll discuss the following:
- Stories of what I have tried and what has worked and what hasn't
- How to build relationships so that difficult conversations are easier
- The concept of radical candor
- Following up after a crucial conversation