Volunteer Roles

This year, volunteering will be a little different since we're 100% virtual. We are looking for:

Zoom "Room" Monitors

Act as room monitor and Tier 1 Tech support.

  • Tier 1:  Basic helpdesk tech support for installing, joining, or using Zoom and/or YouTube Live.
  • Confirm the speaker can connect and share their screen.
  • Share the Placeholder GovCon slide (link coming soon) during breaks. Slide includes:
    • room/track name
    • instructions on joining the room/track’s Slack channel for further discussion and networking
    • sponsor names/logos
  • Provide room counts.
  • Assist the speaker by monitoring questions in Zoom chat.
  • Keep time and notify the speaker(s) when they go over allotted time.

Detailed Zoom Room Monitor Instructions

Virtual Help Desk

  • Tier 1:  Basic helpdesk tech support for installing, joining, or using Zoom and/or YouTube Live 
  • Provide support for joining and using the GovCon Slack and website
  • Assist with conference or session related questions
  • Collect session counts from Zoom room session volunteers
  • Field tech support issues to the Tier 2: In depth tech support volunteers

Detailed Help Desk Volunteer Instructions

Tech Support

  • Serve as Tier 2: In depth technical support for any technical issues
  • Previous experience with Zoom and YouTube Live a plus.
  • Actively monitor Slack for any technical issues 

Detailed Tech Support Volunteer Instructions

Networking "Room" Monitors

  • Moderate networking room 
  • Responsible for facilitating discussions in the virtual “networking” room 
  • Assist sponsors and speakers with connecting to Zoom and screen sharing

Detailed Networking Volunteer Instructions

Code Contribution Volunteers

  • Experience
    • Previous experience with code contribution is a plus
    • Developers who can assist others in getting their development environments up and running
  • Role 
    • Responsible for monitoring the Zoom code contribution room
    • Confirm participants understand the process of contributing 
    • Provide breakout room resources
    • Ensure participants are actively contributing
    • Identify issues in the queue to contribute to

Floaters 

Responsibilities of this volunteer role vary, but could include:

  • Zoom room volunteer for sessions
  • Assisting conference attendees in the help desk slack

Note: Volunteers should be comfortable using Zoom and familiar with YouTube Live.  

KeyNote Stage Manager

  • Responsible for ensuring the Keynote is being recorded on YouTube Live and Zoom
  • Moderate comments on YouTube Live and assist the Keynote speaker in answering them
  • Keep track of time to ensure they don’t go over their allotted time

Note: Volunteers should be comfortable using Zoom and familiar with YouTube Live.