This year, volunteering will be a little different since we're 100% virtual. We are looking for:
Zoom "Room" Monitors
Act as room monitor and Tier 1 Tech support.
- Tier 1: Basic helpdesk tech support for installing, joining, or using Zoom and/or YouTube Live.
- Confirm the speaker can connect and share their screen.
- Share the Placeholder GovCon slide (link coming soon) during breaks. Slide includes:
-
- room/track name
- instructions on joining the room/track’s Slack channel for further discussion and networking
- sponsor names/logos
- Provide room counts.
- Assist the speaker by monitoring questions in Zoom chat.
- Keep time and notify the speaker(s) when they go over allotted time.
Detailed Zoom Room Monitor Instructions
Virtual Help Desk
- Tier 1: Basic helpdesk tech support for installing, joining, or using Zoom and/or YouTube Live
- Provide support for joining and using the GovCon Slack and website
- Assist with conference or session related questions
- Collect session counts from Zoom room session volunteers
- Field tech support issues to the Tier 2: In depth tech support volunteers
Detailed Help Desk Volunteer Instructions
Tech Support
- Serve as Tier 2: In depth technical support for any technical issues
- Previous experience with Zoom and YouTube Live a plus.
- Actively monitor Slack for any technical issues
Detailed Tech Support Volunteer Instructions
Networking "Room" Monitors
- Moderate networking room
- Responsible for facilitating discussions in the virtual “networking” room
- Assist sponsors and speakers with connecting to Zoom and screen sharing
Detailed Networking Volunteer Instructions
Code Contribution Volunteers
- Experience
- Previous experience with code contribution is a plus
- Developers who can assist others in getting their development environments up and running
- Role
- Responsible for monitoring the Zoom code contribution room
- Confirm participants understand the process of contributing
- Provide breakout room resources
- Ensure participants are actively contributing
- Identify issues in the queue to contribute to
Floaters
Responsibilities of this volunteer role vary, but could include:
- Zoom room volunteer for sessions
- Assisting conference attendees in the help desk slack
Note: Volunteers should be comfortable using Zoom and familiar with YouTube Live.
KeyNote Stage Manager
- Responsible for ensuring the Keynote is being recorded on YouTube Live and Zoom
- Moderate comments on YouTube Live and assist the Keynote speaker in answering them
- Keep track of time to ensure they don’t go over their allotted time
Note: Volunteers should be comfortable using Zoom and familiar with YouTube Live.