Tackling Government Modernization

Many government agencies are talking about "digital modernization." But modernization means different things to different agencies--and websites are only part of it. Systems, data and constituents play a huge role in making modernization successful. But many of the terms and tools are still being developed. If you are a government manager, or work with one, you may be asking yourself: “Ok, but where do I start? And, what resources do I need to begin?”